Privacy policy

1. Who processes your data

The controller is Monstruo Creativo S.A.C., RUC 20609563258, Av. Javier Prado Este 560, San Isidro, Lima, Peru. Processing is governed by Peru's Law No. 29733 on Personal Data Protection.

2. What we collect

• Account: name, email and password (stored hashed, never in plain text).
• What you monitor: site addresses, domains, servers and ports, with each check's settings.
• Alert destinations: email, WhatsApp, SMS or phone call number, Slack or Telegram channel, your webhook URL.
• Status pages: name, logo, colours and subscriber emails.
• Your clients' data, if you add it to a monitor: name, up to 5 emails and a phone number. It is used only to send that client the monthly report and the alerts you decide to send them.
• Generated data: check results, incidents, domain technical data, access logs (IP, browser, time).
• Payments: amount, date, plan and transaction id. We never store card details.

3. Why we use it

To run the service, to charge paid plans, to answer you, to keep the service secure, and to meet legal and accounting obligations. We do not sell your data, we do not use it for third-party advertising, and we never publish which sites you monitor.

4. Who we share it with

Only with providers we need, and only with what each one needs:

• PayPal, for payments. PayPal handles your payment details directly.
• micorreo360, the mailbox we send alerts, reports and system messages from; and Emboxia (Amazon SES), when enabled, for bulk email: notices to your status page subscribers and the monthly report to your clients.
• Meta (WhatsApp Business), for WhatsApp alerts: it receives the destination number and the alert text.
• Twilio, for SMS and phone call alerts, only if you connect your own Twilio account: they are sent from it.
• Google (PageSpeed Insights and Safe Browsing), which receives the addresses of the sites you monitor to measure their speed and check them for malware.
• wpvulnerability.net, which receives only the detected WordPress version number, to look up its known vulnerabilities.
• MiniMax, which receives what you type into "Ask the AI" in the panel search, together with the list of screens you can open.
• Cloudflare, for the anti-bot check on forms and protection of the service; and, only if you connect your Cloudflare account, to create your status page DNS record (the access grant is not stored).
• Our server provider, where the system is hosted.

Some of these providers are outside Peru, so cross-border transfers may occur; we choose providers with adequate safeguards. We also disclose data when a law or court order requires it.

5. How long we keep it

• Account and settings: while the account exists.
• Check history and incidents: while useful for your reports and status pages.
• Public reports without an account: deleted automatically after 30 days.
• Access logs: a short period, as needed for security.
• Billing data: as required by tax and accounting rules.

6. Your rights

You may request access, rectification, cancellation or objection at any time, free of charge, through our contact form. We answer within the periods set by Law 29733. If you are not satisfied, you may contact Peru's National Authority for Personal Data Protection.

7. Status page subscribers

Subscribers confirm by email before receiving anything, every message carries a one-click unsubscribe link, and the page owner can remove them at any time.

8. Cookies

Only the essentials: session, preferences (language and light or dark mode) and the technical anti-bot cookie. No advertising or cross-site tracking cookies.

9. Security

Traffic is encrypted with HTTPS, passwords are hashed, the panel supports two-step verification and administrative access is logged. No system is infallible: if a breach affects you, we will tell you.

10. Minors

The service is aimed at businesses and professionals and is not intended for minors.

11. Changes

Significant changes will be announced in the service or by email before taking effect.

12. Contact

Monstruo Creativo S.A.C. · RUC 20609563258
Av. Javier Prado Este 560, San Isidro, Lima, Peru

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